Data Deletion Policy

Data Deletion Policy

We, at Ubuntu Education Solutions, are committed to maintaining the privacy and security of your personal information. Our Data Deletion Policy outlines how and when we delete your data from our systems.

  1. Purpose: The aim of this policy is to ensure that we retain your personal data only for as long as necessary and to comply with our legal obligations, to resolve disputes, and to enforce our agreements.
  2. Data Retention: We keep your personal data for as long as your account is active, or as needed to provide you with our services. If you choose to deactivate or delete your account, we will no longer use your data to provide you with our services.
  3. Data Deletion: If you wish to have your data deleted from our system, you can submit a data deletion request via our Contact Us page or by directly emailing us at support@ubuntu.education. Upon receiving your request, we will confirm receipt and proceed with your data deletion within 30 days, unless the data is required for legal reasons or to resolve ongoing disputes.
  4. Data Necessary for Legal Compliance: There may be certain circumstances where we cannot delete all of your data due to legal obligations. In such cases, we will inform you about the specific data that we are required to retain.
  5. Data Anonymisation: Where possible, instead of deleting data, we may anonymise it. This means that all personally identifiable information will be removed, and the anonymised data will be used for statistical purposes.
  6. Third-Party Services: If your data has been shared with third-party services for processing, we will take reasonable steps to inform those services of your data deletion request.
  7. Policy Updates: We may update this policy from time to time. We encourage you to review this policy periodically to be informed of how we are protecting your information.

Remember that the security and privacy of your data are paramount to us. If you have any questions or concerns regarding our Data Deletion Policy or data protection practices, please feel free to contact us.

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